MyFilipinoHomecare Family Portal

Stay connected to your loved one's care — the care plan, daily visit reports, the schedule, and your caregiver's status, all in one secure place.

Peace of mind, wherever you are

When someone you love is receiving care at home, you want to know they're safe, comfortable, and well looked after — even when you can't be there in person. MyFilipinoHomecare is a private, secure online portal that gives each family its own login to follow their loved one's care in real time. No phone tag, no waiting for updates — just clear, up-to-date information whenever you need it.

What you can do in the portal

Everything a family needs to stay informed and involved in their loved one's care.

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View & Update the Care Plan

See your loved one's full care plan and keep it current. Note preferences, routines, and changing needs so every caregiver arrives knowing exactly how to help.

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Read Daily Log Reports

After each visit, review what was done — personal care, meals, mobility, mood, and notes — with photos and reports available to open and download any time.

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See the Schedule

Check the upcoming calendar of visits at a glance, so the whole family knows who is coming and when.

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Know When Care Is On the Way

See a live "Caregiver Enroute" status when your caregiver is heading to the visit, and "Shift in Progress" once they've arrived and started care.

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Message the Office

Send a message straight to our office right from the portal. We're notified immediately and reply back into your conversation — questions and requests never fall through the cracks.

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Private & PHIPA-Compliant

Each login only ever sees its own loved one's information. Access is encrypted and audited under Ontario's PHIPA — your family's privacy is our priority.

How to get your family login

Setting up access is simple. Here's how it works:

  1. We create your login. Once care begins, let us know who in the family should have access (the client and/or a Power of Attorney). We set up a secure login using that person's email address.
  2. You receive a temporary password. Your login details are sent to you so you can sign in for the first time.
  3. You choose your own password. On your first sign-in, the portal asks you to set a private password that only you know.
  4. You're connected. Log in any time from your phone, tablet, or computer to follow the care plan, daily reports, and schedule.

Need a login or have a question about access? Call us at 905-929-7322 or email info@filipinohomecare.ca.